At Vango Shop, we understand that when you order camping equipment, you’re often preparing for an upcoming adventure. That’s why we’ve streamlined our delivery process to get your premium outdoor gear to you as quickly and reliably as possible, wherever your adventures take you.
Our Delivery Options
Standard Shipping (Recommended for Urgent Needs)
- Carriers: DHL or FedEx for reliable tracking
- Cost: £12.95 flat rate
- Delivery Time: 10-15 days after dispatch
- Ideal for: Customers who need their caravan awnings, air pumps, or camping equipment promptly
Free Shipping (For Budget-Conscious Adventurers)
- Carrier: EMS (Economy Mail Service)
- Cost: Free on orders over £50
- Delivery Time: 15-25 days after dispatch
- Ideal for: Larger orders of accessories, groundsheets, or complete awning systems where timing is flexible
Order Processing & Tracking
We pride ourselves on swift order processing:
- Orders placed before 2pm GMT are typically processed the same business day
- All orders are processed within 1-2 business days
- You’ll receive email confirmation with tracking details once your caravan accessories or camping gear ships
Global Delivery Coverage
We ship worldwide to help adventurers everywhere, with some exceptions:
- Main markets: UK, Europe, North America, Australia
- Excluded areas: Certain Asian countries and remote regions (contact us for specifics)
Note: Some larger items like motorhome awnings may have shipping restrictions – check product pages for details.
Our Delivery Promise to You
As fellow outdoor enthusiasts, we promise:
- Careful packaging of your camping equipment to withstand international transit
- Transparent communication at every stage
- Responsive customer service if any delivery issues arise
- 15-day return policy from receipt if your gear isn’t perfect
Frequently Asked Questions
Can I upgrade shipping after ordering?
Yes! Contact us at [email protected] within 24 hours and we’ll do our best to accommodate.
Do you ship caravaning accessories to PO boxes?
Standard shipping via DHL/FedEx requires a physical address. EMS can deliver to some PO boxes.
Are duties and taxes included?
Prices exclude any local import duties – these are the customer’s responsibility. EU orders include VAT.
Need delivery advice for your specific camping needs? Our team of outdoor gear experts is happy to help!
Email: [email protected]
Address: 82 Kirkgate, Wakefield, GB WF2L 3DN